Frequently asked questions
The services provided by our Transition House and your stay are provided free of charge.
No. Abuse can take many forms including: physical, emotional, psychological, sexual, spiritual, and financial. Women who experience any type of abuse are welcome at the Transition House.
Yes. You can bring your children with you. We offer a Child & Youth program also.
Crossroads for Women's Transition House currently does not allow for animals. However, we have partnered up with PAW to create the Pet Safe Keeping program, which ensures that your furry friends are taken care of during your stay at the shelter. Some of our second-stage housing complexes do allow for animals, with some limitations.
Transition House staff are discreet and professional. Anything you disclose to them is confidential, and you will never be judged for the situation you’re in.
You can still go to work and receive support from our Transition House. Our staff can work with your schedule to provide the services that work for you at your own pace. We can also help you navigate through the paid leave for individuals subject to domestic, intimate partner or sexual violence.
Every situation is unique, therefore there is no specific duration to a stay. It can vary from a few days to a few months, depending on the situation and the needs expressed.
Our Transition House is physically accessible.
At Crossroads for Women, we are proud to welcome members of the 2SLGBTQIA+ community.
Your immigration status is not important. If you’re a woman in Canada facing domestic violence, support is available.
We have some clothing and toiletries. You can also go to a local clothing program to choose some clothes free of charge. We can help you find what you need.
Confidentiality and safety are our highest priorities. We do not disclose the identities of those residing in our Transition House.
If you can, you should bring your identification and your children’s identification such as: birth certificates, passports, immigration papers, health care information, documentation about your housing, proof of residence/cohabitation, lease/rental agreement, house deed, mortgage papers, divorce papers, custody documentation, court orders, restraining orders, marriage certificate, medication/prescription, bank card and bank information, and your address book (e-mail, website, doctors, friends, etc.).
Shelters and transition houses support women unconditionally, whatever you choose to do. Staff will not pressure you to leave your partner and will support your choices, while having your safety top of mind.
If you know someone who is experiencing violence – or suspect they may be – advice can given by contacting our crisis /text line regarding safety planning.
